Privacy policy

Privacy Policy

This Privacy Policy describes how www.roomfour.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, interactions with the Site, and any information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information includes:

  • Name, billing address, shipping address, email, phone number, payment information.
  • Device details: browser version, IP address, cookies, pages visited, search terms, and interaction data.

Purpose: To provide services, fulfill orders, optimize the Site, and communicate relevant information.

Source: Collected automatically or directly from you.

Disclosure: Shared with our processor, Shopify, to fulfill orders and improve services.

Shopify’s privacy practices can be found here: https://www.shopify.com/legal/privacy

Customer Support Information

Collected from you when you contact us for help. This information is used only to provide customer support.

Minors

The Site is not intended for individuals under 18. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your information with service providers to help provide our services and fulfill contracts. We may also share Personal Information:

  • To comply with laws or respond to lawful requests.
  • To protect our rights or prevent fraud.

Using Personal Information

Your information is used to:

  • Offer products for sale, process payments, ship orders.
  • Keep you informed about products, services, and offers.

Lawful Basis (EEA Residents)

Under GDPR, for EEA residents, we process Personal Information based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Protection of vital interests
  • Public interest tasks
  • Legitimate interests

Retention

We retain your Personal Information for our records unless you request deletion. For more information, see “Your Rights” below.

Your Rights (GDPR)

EEA residents may request:

  • Access to their Personal Information
  • Correction or updating of data
  • Deletion or portability of data

Contact us to exercise these rights.

Data Transfers

Data is processed in Ireland and may be transferred to Canada or the US. Shopify ensures GDPR-compliant data handling.

Cookies

We use cookies to improve your experience, including:

Necessary for Site Function:

  • _ab, _secure_session_id, cart, checkout_token, _shopify_u

Analytics & Reporting:

  • _tracking_consent, _landing_page, _s, _shopify_s, _shopify_sa_p

Cookies may be session (deleted on exit) or persistent (expire between 30 minutes and 2 years).

Managing Cookies: Most browsers allow you to block or delete cookies via browser settings: www.allaboutcookies.org

Do Not Track

We do not currently change our data collection in response to Do Not Track signals.

Changes

We may update this Privacy Policy to reflect changes in practices, laws, or operational needs.

Contact

For questions or complaints, contact us:

Room Four – Rag & Bone, Hidden Lane, Finnieston, Glasgow, United Kingdom
Phone: +44 (0)7395 041066
Email: info@roomfour.co.uk

Last Updated: 27th March 2026